Question 1

Who is eligible for this programme?

Accepted Answer

Any Türkiye-registered company active in software, games, mobile apps, AI, cybersecurity, big data or IT services with customers abroad. There is no minimum revenue and no separate enrolment step for the IT sector: you file your basic company documents once with your first claim, and you are in. Foreign-owned Turkish subsidiaries qualify. We confirm your fit during the audit.

Question 2

Do I need a Turkish entity?

Accepted Answer

Yes. Claims are filed by a company registered in Türkiye, and support is paid to it. If you don't have one yet, entity setup is part of our delivery: registration, director, tax ID, bank account, accountancy and programme onboarding.

Question 3

What support rate can I expect?

Accepted Answer

50% of eligible spend as a base. When your activity targets one of the Ministry's target countries (the US, UK, Germany, Japan, South Korea, Canada and 14 more for the IT sector), promotion, office, event and digital product promotion items go up to 70%. Every item has its own annual cap, and caps are revalued upward each year with inflation.

Question 4

How does the process actually work?

Accepted Answer

For the core items studios use most, hosting, app store commissions, digital product advertising, brand marketing, overseas offices and sales staff, there is no pre-approval: you spend, pay from the company account, and we file the claim afterwards with the invoices and payment proof. Only a few items (market reports, very large one-off promotion campaigns, consultancy and testing under the Branding Programme) need a short pre-approval first, which we handle.

Question 5

Is there a deadline for filing a claim?

Accepted Answer

Yes: six months from the payment date (for events, six months from the event's end date). Salary claims are filed in three-month batches. Our fixed filing cadence exists precisely so nothing slips past that window.

Question 6

I've already spent money this year. Can I still claim it?

Accepted Answer

Very likely. Anything paid within the last six months can go into your first claim, and the six-month clock runs from each payment. So the earlier we start, the more of your recent spend we capture.

Question 7

What is DYS?

Accepted Answer

DYS (Destek Yönetim Sistemi) is the government's online platform for filing and tracking claims. Applications from IT companies are reviewed by the Services Exporters' Association (HİB) as the examining body, with the Ministry of Trade making the payment. Everything runs through DYS; you never post paper originals.

Question 8

What documents are required?

Accepted Answer

Contracts or order confirmations, invoices, and proof of payment (bank statement, SWIFT, or the company's credit card statement), plus a few item-specific extras such as screenshots of ads or the store's payout report. Payments must go from the company's own account or card, not a founder's personal card. Originals aren't submitted, but you keep them for ten years.

Question 9

Is VAT included in the reimbursable amount?

Accepted Answer

Yes. Support is calculated on the invoice amount including indirect taxes, so VAT you paid on eligible expenses is reimbursed at the same rate. Foreign-currency invoices are converted at the Central Bank rate on the payment date.

Question 10

What causes rejections or delays?

Accepted Answer

Missing the six-month filing window, paying from a personal card or account, mismatches between contract, invoice and payment, and incomplete evidence. The good news: if the reviewer finds something missing, you get three months to supply it (extendable by three more), so a slip rarely costs you the claim. Our checklist process is built to avoid these in the first place.

Question 11

How long until I receive the money?

Accepted Answer

Review typically takes one to three months after filing, depending on the reviewer's workload and how complete the file is. Support is paid in Turkish lira into the company's account. Clean, complete files move fastest, which is our job.

Question 12

Do you guarantee reimbursement?

Accepted Answer

No one can: approvals depend on eligibility and government review. What we guarantee is a rigorous, checklist-driven process that maximises the amount you can claim and minimises the risk of rejection.

Question 13

What's the difference between the Standard and Branding programmes?

Accepted Answer

The Standard Programme is open to every eligible IT company with no revenue threshold. The Branding Programme (Marka and E-TURQUALITY® tracks) is for companies averaging at least $1.5M per year in service exports and foreign-sourced revenue over three years, or $10M over two years for fast-track entry. It lifts most per-item caps, doubles the number of products you can promote, and adds items like strategic consultancy, product testing and full office fit-out. We assess which fits you.

Question 14

Is there a cap on total annual support?

Accepted Answer

Only from your second year in the programme, and it is generous: annual payouts are checked against one third of your prior-year service exports plus foreign-sourced revenue. Your first year is unrestricted, and unused amounts can be claimed in later years.

Question 15

How many years can I benefit?

Accepted Answer

Each support item runs for up to five years, counted separately per item, so hosting, promotion, commissions and staff each get their own five-year window. Overseas offices get five years per country. Caps reset every calendar year and are revalued upward, so the programme grows with you.

Question 16

Is corporate tax really 0% for IT companies in Türkiye?

Accepted Answer

Yes, for qualifying export revenue. Presidential Decision No. 11257, published on 30 April 2026 and applying to tax periods from 1 January 2026, raised the corporate tax deduction on qualifying service export income to 100%. Software, game and IT service revenue invoiced to customers abroad and used abroad is effectively taxed at 0%, and exported services are also VAT-exempt. Conditions: a Türkiye-registered entity, invoices issued to the foreign customer, and the revenue brought into Türkiye by the tax return deadline.

Stop Paying Full Price to Scale.

Türkiye just cut tax on IT exports to 0%

The Programme

Who it's for

What it requires

Entity setup is included

Why It Matters

Better Runway

Reinvest into Growth

Recoverable Expenses

Advertising & Promotion

Platform/Store Costs

Localization & Market Entry

Overseas Promotion/Events

Development Personnel Support

Reporting/Analysis/Consulting

Why It's Hard

How It Works

step

step

step

step

step

step

What We Do

Eligibility & Claimability Audit

Turkish Company Setup

Ongoing Claim Operations

From the blog

Türkiye's IT and gaming export incentives: the complete guide

Target countries: how game studios get 70% instead of 50% on user acquisition

How Istanbul ended up making the world's puzzle games

Frequently Asked Questions

Stop Burning Profit.

Thank you!

Stop Paying Full Price to Scale.

Türkiye just cut tax on IT exports to 0%

The Programme

Who it's for

What it requires

Entity setup is included

Why It Matters

Better Runway

Reinvest into Growth

Recoverable Expenses

Advertising & Promotion

Platform/Store Costs

Localization & Market Entry

Overseas Promotion/Events

Development Personnel Support

Reporting/Analysis/Consulting

Why It's Hard

How It Works

step

step

step

step

step

step

What We Do

Eligibility & Claimability Audit

Turkish Company Setup

Ongoing Claim Operations

From the blog

Türkiye's IT and gaming export incentives: the complete guide

Target countries: how game studios get 70% instead of 50% on user acquisition

How Istanbul ended up making the world's puzzle games

Frequently Asked Questions

Stop Burning Profit.

Thank you!

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